In the current business landscape, selecting a photocopier supplier would seem easy given the sheer number of companies offering this service throughout Malaysia. However, it is equally as easy to end up signing a long-term contract with a supplier that isn’t able to meet your company’s goals or requirements throughout the entirety of the contract. 

Here is why selecting an authorized FUJIFILM Dealer as your vendor ensures your device runs optimally & helps prevent negative experiences with your supplier. 

1. Genuine Products, Spare Parts & Consumables

Signing with an authorized FUJIFILM dealer ensures your vendor has direct access to the manufacturer. This guarantees the authenticity of any product, spare part & consumables supplied during the contract period. Non-authorized dealers cannot access these manufacturers directly and may supply non-genuine products. 

2. Trained Professional Sales, Technical & Support Team. 

Only a select handful of companies have undergone the meticulous evaluation process before being awarded the title of an Authorised FUJIFILM Dealer. In addition, the Dealer’s Sales, Technical & Support personnel have undergone rigorous training to provide the highest level of service to the client.      

3. Warranty Protection

Selecting an authorized dealer is a safe bet that your company will have warranty protection in case of any defects, malfunctions, or unforeseen issues. Authorised dealers can facilitate the replacement of faulty/damaged parts covered under the warranty program without additional costs to the client. On the other hand, unauthorized dealers will not be able to make such warranty claims and might need to resort to quick fixes when such issues arise. 

4. Long-Term Partnership and Reliability

Authorised Dealers understand the pain points & hassle of constantly having to switch & source different vendors. Therefore, they prioritize building long-term relationships with their clients offering reliable support, including regular maintenance, technology updates, and technical expertise. This ensures the multifunction photocopier operates at peak performance throughout the contract period, minimizing downtime whilst maximizing productivity.   

Making the Right Choice for Your Business

Ultimately, the decision to select between an authorized and unauthorized dealer as your vendor will depend on your business’s specific requirements and goals. While unauthorized dealers may offer seemingly attractive packages or quick fixes, the long-term risks and drawbacks often outweigh the short-term benefits. 

Working with an authorized dealer ensures peace of mind, quality assurance, and a reliable long-term partner. By leveraging our expertise, experience, and warranty protection, your team can focus on what matters the most, growing the business.    

Tricomas Marketing is the largest FUJIFILM authorised dealer in Malaysia servicing a wide spectrum of clients from large multinational corporations to small & medium enterprises. We offer the latest generation of FUJIFILM multifunction devices ranging from the highest end to the entry-level machines. We’re eager to hear from you and learn more about your requirements. 

So, are you ready to work together? Get in touch with us! We’ll assist in picking the right multifunction photocopier for your business.